Full-Stack Developer
Santiago Duran
I engineer digital solutions that bridge the gap between user needs and business goals. With a background in business process management, I know how to write clean, scalable code that actually solves real-world problems.
About
Hey there! My name is Santiago and I enjoy deciphering and understanding complex systems. My interest in software development started back in 2020 after a lot of pandemic free time and a love for technology. I gathered deep experience improving processes and quality systems, after years working for government institutions. That experience taught me how to break down complex systems and understand what users actually need. Today, I use that same analytical mindset to build full-stack digital solutions. Whether I'm designing a REST API or crafting a frontend interface, my goal is always the same: to translate business needs into practical software that makes people's jobs easier.
Currently building the QMS Platform, a quality management system with audit workflows and gamified process tracking.
In my spare time, you can usually find me lifting at the gym, catching up on a new game, or relaxing with a great glass of wine.
Featured projects
Other creations
Smart Budget
Expense and Budget Management System, program designed to help users record, categorize, and analyze their expenses while also setting budget limits and viewing summaries.
Node.js → React → MongoDB
TaskBot
Python desktop chatbot application that helps users manage tasks through natural language conversation. The app uses Natural Language Processing (NLP) and Machine Learning to translate everyday text commands into structured database actions.
Python → PyQt6 → nltk
Experience
Summitt Energy
Automation Specialist
Apr 2026 — Present
- Create and maintain live daily, monthly, and yearly reports with Power Automate and Office Scripts, giving the supervisor up-to-date retention and collections results for decisions that previously waited on manual spreadsheets.
- Automated the daily data gathering of the customer retention and collections team with Power Automate, replacing 4 hours of manual data pulls each day.
- Rebuilt and configured the team's Genesys call scripts, improving the display and search of customers info so agents reach the right retention offer or payment option faster, reducing average handle time by 15%.
- Mapped the team's retention and collections workflows to find repetitive manual steps, leading to improvements such as the automatic creation and cleaning of the dialers list for each campaign.
Contact
Say hello
Open to conversations about full-stack roles, quality systems, or whatever you're building next.